Your plan and payments
Cancel, renewal dates, a charge you don’t recognise, a receipt.
What’s it about?
Cancel my plan
Cancelling takes a minute in your billing settings. Your plan keeps working until the end of the time you’ve paid for, and nothing is charged after that. A 4-, 6- or 12-month plan ends by itself — there is nothing to cancel. Your free trial ends by itself too.
Your QR codes keep working until your plan ends. After that, people who scan them see a short ‘not active’ page until you switch them back on.
Did this sort it out?
Prefer email? Write to support@yourqrcode.com. Tell us the email address you log in with and, if it’s about a QR code, its name.
Something not loading? Check the service status page.
Looking for answers instead? The help center has the questions people ask most.