Your plan and payments
Cancel, renewal dates, a charge you don’t recognise, a receipt.
What’s it about?
A receipt or invoice
If your plan renews (the download fee or the Monthly plan), open Billing in My QR codes and choose See invoices: every invoice is there. For a 4-, 6- or 12-month plan there is no invoice page yet — write to us and we’ll send you a receipt.
Did this sort it out?
Prefer email? Write to support@yourqrcode.com. Tell us the email address you log in with and, if it’s about a QR code, its name.
Something not loading? Check the service status page.
Looking for answers instead? The help center has the questions people ask most.