Your plan and payments
Cancel, renewal dates, a charge you don’t recognise, a receipt.
What’s it about?
Ask for a refund
If you were charged by mistake — for example after you cancelled, or twice for the same thing — tell us and we’ll refund it. That’s what the terms say, and a person looks at every request. A plan you cancel runs to the end of the time you’ve paid for; that time isn’t refunded.
Did this sort it out?
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